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Warranty Policy

Warranty Policy
 
1. Warranty Coverage
 
All products come with a 1-year warranty from the date of purchase.
This warranty covers manufacturing defects and quality-related issues under normal use.
 
 
2. What’s Included
 
If your product experiences a problem due to manufacturing defects within the warranty period:
•We will send replacement parts free of charge.
•We will also provide step-by-step video instructions to help you replace the parts easily.
•If necessary, our customer service team can provide remote assistance for installation guidance.
 
 
3. What’s Not Covered
 
The warranty does not cover:
•Damage caused by improper use, accidents, or unauthorized modifications.
•Normal wear and tear (e.g., scratches, discoloration, or consumable parts).
•Damage caused by incorrect power supply or environmental factors.
 
 
4. Warranty Procedure
1.Contact our Customer Support Team and describe the issue in detail.
2.Provide clear photos or videos showing the problem.
3.Once verified, we will arrange to ship the replacement parts to you as soon as possible.
4.A replacement guide video will be provided for your convenience.
 
 
5. Important Notes
•Please keep your order number and proof of purchase for warranty claims.
•For certain regions, delivery time for replacement parts may vary.
•We reserve the right to determine whether the product issue falls within warranty coverage.

Same day delivery via Lalamove in Manila

Local payments GCash, GrabPay, ShopeePay and credit cards are supported.

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